New Account Numbers
Members will be receiving new
Account Numbers. You will be able to locate your new account number(s) on statements or once you have "Re-Registered" in Online and/or Mobile Banking you can view your "New" full Account Number by clicking on each Account, then under the account "Details" link, please click on “Show Full Account Number."
Your
Checking Account number will remain the same and is located on your printed checks including the check digit. If you have used this number, prior to setting up any payments or deposits, no action is needed on your part. While we will continue to honor deposits, withdrawals and payments made using any of your current account numbers, we do encourage you to eventually update your new account numbers with your other financial services and/or payment/deposit providers.
Scheduled Payment Transfers
Internal payment transfer system that a Sierra Central Financial Services Associate would have helped you establish.
Scheduled payment transfers changed to processing on the payment due date only for the payment due amounts. If this affects you, you can set up your payments and transfers through Sierra Central Online Banking. Our Online Banking service will provide you with better management of your accounts and the ability to set up, schedule, or make changes to payments and transfers at your convenience from anywhere by logging into your Online Banking.
Statements
After the System Upgrade, you will receive a combined statement for all your Checking and Savings accounts. This will include Money Markets and Share Certificates. You will receive separate statements for loan accounts (auto, home, VISA or personal) which will be mailed monthly. New statements will have a different look and will provide you with your new account numbers, for each of your accounts. Members will receive multiple statements for the month of October. Some statements will include transaction history through October 10, 2022 and other statements will include transaction history beginning on October 11, 2022.
Distribution Plus Users
Currently your transfer(s) are set up to pull directly from your (payroll deposit and/or ACH deposit). Moving forward, this will change to pull from your account, once your payroll and/or ACH deposit goes into your account. We have two new options for you. If you have not contacted us to select which option you prefer moving forward, please call us immediately at 1-800-222-7228.
Relationship Rewards
A program that offers low or no cost products and services based on a Members relationship.
This program will change after the System Upgrade. Rewards will now be awarded based on an individual relationship vs. household.
Sierra Central Relationship Rewards Program (as of 10/10/22).
