If you have a comment or concern and would like to submit to Sierra Central, click on Contact Us here or below, accept and complete the fields on the form and submit. In most cases you will receive a response within 1 to 2 business days. In some instances your request may require in-depth research, which could prolong our response.
If you are having problems logging into your Online Banking account, it is advisable to contact Member Services by telephone. If reporting a lost or stolen credit card, please call our Member Services department and choose option 9, 1, and then 2 (no emails please).
Member Services can be reached by telephone at 1-800-222-SCCU (7228). Operating hours are Monday-Friday 7:00 AM to 7:00 PM.