Have a Concern?
Most questions for Member Services can be answered by using the Ask field and button located in the top right hand corner of the page. If you have a concern or comment and would like to submit to Sierra Central, complete the fields and form below and click submit. In most cases you will receive a response within 1 to 2 business days. In some instances your request may require in-depth research, which could prolong our response.
If you are having problems logging into your Internet banking account, it is advisable to contact Member Services by telephone. If reporting a lost or stolen credit card, please call our Member Services department and choose option 9, 1, and then 2 (no emails please).
Member Services can be reached by telephone at 1-800-222-SCCU (7228). Operating hours are Monday-Friday 7:00 AM to 7:00 PM.