Have a Concern?

494383077Most questions for Member Services can be answered by using the Ask field and button located in the top right hand corner of the page.  If you have a concern or comment and would like to submit to Sierra Central, complete the fields and form below and click submit.  In most cases you will receive a response within 1 to 2 business days. In some instances your request may require in-depth research, which could prolong our response.

If you are having problems logging into your Internet banking account, it is advisable to contact Member Services by telephone. If reporting a lost or stolen credit card, please call our Member Services department and choose option 3 (no emails please).

Member Services can be reached by telephone at 1-800-222-SCCU (7228). Operating hours are Monday – Thursday 8:30am to 5:30pm and Friday 8:30am to 6:00pm.

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