Sierra Central - Quicken Support

Quicken Support

What versions of Quicken can be used with PCU Online Banking?

Windows based versions of Quicken 2001 and later will work with Sierra Central's PCU Online Banking. For Macintosh computers, Quicken 2004 and later should work.

What do I need in order to use Quicken with PCU Online Banking?

Before you can enable Quicken to use your online account access, you need to be set up with PCU Online Banking access. Quicken will need this info in order to download your transactions.

Have your Account Number / UserID and your Password / PIN readily available when setting up Quicken.

How do I enter my PCU Banking info into Quicken?

Older versions of Quicken will have slightly different procedures. In most cases, however, the setup wizard within Quicken should be straight forward and easy to understand.

Quicken may refer to your login info with different terms. For instance, what Quicken calls "Customer ID" is the same as your "Account Number" for PCU Online Banking. Likewise, Quicken uses "PIN" to refer to what your "Password" would be for PCU Online Banking.

Where can I find more help regarding Quicken?

In most cases, utilizing Quicken's built in Help menu will provide answers to common questions. The Quicken Support site is also quite informative, allowing you to ask specific questions for the version you have.

Quicken Support Site

Where can I purchase Quicken software? Is there a trial version?

Any major computer retailer, such as CompUSA or Best Buy, will carry Quicken software. There are also many online sites that offer it, such as Amazon.com or Quicken's own site at Quicken.com.

Trial version availability is at the discretion of Intuit, the makers of Quicken. You can find out if there is a trial version, or at least view a demo of the software, at the following section of the Quicken website:

Quicken Product Line

I am unable to download transactions with the Quicken Mac version

Mac users need to include the suffix for any account they wish to access in the account number entry in Quicken. For example, checking is suffix 5. So if you had an account number of 123123, you would need to enter as follows:

123123=5

View a screen shot example

This applies only to the Mac version of Quicken. Windows based users will only enter their account number, such as: 123123.