Got a question for Member Services? They can answer most common questions by email. In most cases you will receive a response within 1 to 2 business days. In some instances your request may require indepth research, which could prolong our response.
If you are having problems logging into your Internet banking account, it is advisable to contact Member Services by telephone. If reporting a lost or stolen credit card, please call our Member Services department and choose option 3 (no emails please).
Member Services can also be reached by telephone at 1-800-222-SCCU (7228). Operating hours are Monday - Thursday 8:30am to 5:30pm and Friday 8:30am to 6:00pm.