Sierra Central's Bank by Phone system is state of the art technology. Now you can bank over the phone using the voice activated system or touchtone entry - your choice. It's easy, simple and fast! No more cumbersome codes to enter! Just call 1-800-222-7228 and select option 2. For help on using the system, click here.

If you were a user of our old Touchtone Teller system, you are automatically setup for the Bank by Phone system. Just dial the number above and enter your account number and Personal ID (PIN).

Need to get setup for Bank by Phone?
If you have never used Sierra's telephone banking system before, or are getting a "general error" message when trying to use the Bank by Phone system, you will need to have your account set up for access. Contact Member Services during normal operating hours at 800-222-7228 (press option 5) and your PIN will be setup within 24 hours. You can change your PIN immediately the first time you login to the Bank by Phone system.

How to Use the Bank by Phone system
The system is very easy to use. Whether you like the convenience of using the voice activated option or the standard touchtone method, banking by phone makes things simpler than ever!

Voice Activated System: The vast majority of options will be presented to you by the automated system operator. Should you run into any trouble during your session, simply say "Operator" to get help or "Main Menu" to go back to the main menu to start over. For a list of the menu options, click here to view a listing of all the options. You can use this as a handy reference guide while using the voice activated system.

Touchtone Entry System: At the time of login you will be given the option of hearing a listing of available touchtone entries to navigate through the system. You may also click here for a printable listing of options, a handy reference for your Bank by Phone session. Below is a list of common entries to help you in the event of any problems with your session: