Sierra Central's Bank by Phone system is state of the art technology. Now you can bank over the phone using the voice activated system or touchtone entry - your choice. It's easy, simple and fast! No more cumbersome codes to enter! Just call 1-800-222-7228 and select option 2.
If you were a user of our old Touchtone Teller system, you are automatically setup for the Bank by Phone system. Just dial the number above and enter your account number and Personal ID (PIN).
If you have never used Sierra's telephone banking system before, or are getting a "general error" message when trying to use the Bank by Phone system, you will need to have your account set up for access. Contact Member Services during normal operating hours at 800-222-7228 (press option 5) and your PIN will be setup within 24 hours. You can change your PIN immediately the first time you login to the Bank by Phone system.
The system is very easy to use. Whether you like the convenience of using the voice activated option or the standard touchtone method, banking by phone makes things simpler than ever!
Voice Activated System: The vast majority of options will be presented to you by the automated system operator. Should you run into any trouble during your session, simply say "Operator" to get help or "Main Menu" to go back to the main menu to start over.
Touchtone Entry System: At the time of login you will be given the option of hearing a listing of available touchtone entries to navigate through the system.